Welcome to Darpan NX. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read these terms carefully before using our website or placing an order.
1. General Terms
Darpan NX operates an online retail business offering products through its website.
By using our website, you confirm that the information you provide is accurate and complete and that you have the legal capacity to enter into a purchase agreement under applicable law.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colors, and other information displayed on our website are accurate.
However, actual product colors may vary slightly depending on your device screen and lighting conditions.
We reserve the right to correct errors, update product information, and modify or discontinue products without prior notice.
3. Pricing
All product prices displayed on our website are subject to change without prior notice.
The price applicable to an order is the price displayed at the time the order is successfully placed.
We reserve the right to cancel an order if there is an obvious pricing or product information error.
4. Orders
When you place an order, you agree to provide accurate and complete information, including your name, mobile number, email address, and delivery address.
After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or other available communication channels.
An order may be cancelled by Darpan NX in circumstances such as product unavailability, incorrect pricing, suspected fraudulent activity, or an inability to verify the order details.
5. Payment
We accept payment through the payment methods available on our website.
Payments may be processed through third-party payment service providers. Darpan NX does not store confidential payment credentials such as your card PIN, UPI PIN, or banking password.
You agree to provide valid payment information and authorize the payment required for your order.
6. Shipping and Delivery
Orders are shipped to the delivery address provided by the customer during checkout.
Delivery timelines displayed on the website are estimates and may vary due to factors such as location, weather, logistics delays, public holidays, or circumstances beyond our control.
Customers are responsible for providing an accurate and complete delivery address and contact information.
7. Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy.
Customers can initiate eligible return requests through the My Orders section of the website.
After an approved return request, our logistics partner will arrange pickup.
For eligible refund requests, Darpan NX initiates the refund immediately after the product is successfully picked up. The time taken for the refund to appear in the customer's account may depend on the payment gateway or bank.
8. Account and Login
If our website allows you to create an account, you are responsible for maintaining the confidentiality of your login credentials.
You are responsible for all activities carried out through your account.
You must notify us if you believe your account has been accessed without authorization.
Darpan NX reserves the right to suspend or terminate accounts involved in fraudulent, abusive, or unauthorized activities.
9. Prohibited Activities
You agree not to:
• Use the website for unlawful purposes.
• Provide false or misleading information.
• Attempt to gain unauthorized access to the website or its systems.
• Interfere with the website's operation or security.
• Use automated systems to collect website data without permission.
• Attempt fraudulent transactions or chargebacks.
• Misuse promotional offers, discounts, or coupon codes.
10. Intellectual Property
All content on the Darpan NX website, including logos, brand names, product images, photographs, graphics, text, designs, and other materials, is owned by or licensed to Darpan NX unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.
11. Third-Party Services
Our website may use third-party services for payment processing, shipping, analytics, advertising, communication, and other functions.
Your use of third-party services may also be subject to the terms and policies of those third parties.
Darpan NX is not responsible for the independent policies or actions of third-party service providers.
12. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.
We may temporarily suspend or modify the website for maintenance, upgrades, security reasons, or other operational requirements.
13. Limitation of Liability
To the extent permitted by applicable law, Darpan NX will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Our liability relating to a specific order will generally be limited to the amount paid by the customer for that order, subject to applicable law.
14. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
15. Changes to These Terms
Darpan NX may update these Terms of Service from time to time.
Any changes will become effective when the updated terms are published on our website. Customers are encouraged to review these terms periodically.
16. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these terms or the use of our website shall be subject to the jurisdiction of the appropriate courts in India.
17. Contact Us
If you have any questions regarding these Terms of Service, please contact us.
